At the heart of our restoration and repair services lies a deep respect for craftsmanship, history, and the enduring beauty of sterling silver. Whether you're preserving a cherished family heirloom or reviving a treasured antique, our skilled team—led by a master silversmith with over five decades of experience—approaches each piece with precision, care, and artistry. From subtle polishing to complex structural repairs, we offer comprehensive services that honor the original character of every item while restoring its function and elegance. Explore our most frequently asked questions below to learn more about our process, philosophy, and what sets our restoration work apart.

Q: What is your philosophy when it comes to restoring antique and estate silver?
A: We believe that nearly any piece of sterling silver can be brought back to its former beauty. From dents and dings to cracks and structural breaks, our master silversmith meticulously restores each item while honoring its original craftsmanship. Restoration is a delicate balance—we aim to remove damage without over-polishing, ensuring that engraving, monograms, and historical etchings remain intact. The ultimate goal is to revive the piece while preserving its story.

Q: What types of silverware and home décor do you specialize in restoring?
A: While sterling silver is our primary focus, we also restore silver-plate, brass, copper, and nickel. From flatware to hollowware—no project is too large or too small. We’ve partnered with trusted antique restoration experts to offer complementary services for crystal and porcelain, making us a comprehensive resource for all your heirloom needs. If something cannot be restored to our standards, we’ll let you know upfront.

Q: What specific restoration services do you offer?
A: We provide a full suite of services including:

• Dent and ding removal

• Scratch and surface repair

• Professional polishing

• Oxidation management (lacquering to prevent tarnish)

• Engraving and personalization for gifts and heirlooms

Whether you’re preserving a family treasure or reviving a piece for everyday use, we tailor our services to each item’s unique condition and significance.

Q: Can you restore heavily damaged or antique silver?
A: Yes, we regularly restore museum-quality and auction-bound silver pieces. In these cases, repairs are made with utmost care to retain the patina and authenticity of the item. We never over-polish or alter finishes unnecessarily—preserving historical integrity is paramount.

Q: Do you offer re-engraving services for faded or worn monograms and crests?
A: We evaluate each engraving request individually. If the piece allows, our skilled engravers can restore or replicate monograms, crests, and inscriptions with precision and respect for the original design.

Q: How long does the restoration process typically take?
A: Most restorations are completed within 2 to 4 weeks, depending on the complexity of the work. We also offer rush services for urgent requests. All restorations are overseen by our expert silversmith, a seasoned English craftsman with over 50 years of industry experience.